Terms of Use

Terms and Conditions of Sale - Maison Mercier

Last updated: September 2026

1. General information

Maison Mercier
Belgium
Email: contact@maison-mercier.com
Website: www.maison-mercier.com

2. Acceptance of the terms

By placing an order on our store, you accept these terms and conditions of sale.

3. Products and prices

• The prices shown are stated in the currency displayed on the store and include taxes where applicable.
• Prices and availability may change.
• Photographs and images present the products as faithfully as possible.

4. Orders

An order is considered received once the payment and confirmation process is complete. If an item is unavailable, or if a problem prevents the order from being fulfilled, we will contact you.

5. Payment

The payment methods available are those shown at checkout. Transactions are processed through the payment providers offered by the store.

6. Delivery

The delivery methods, costs and timescales that apply are stated when you order and may vary depending on the destination and the product. Shipping costs are calculated based on the destination and are shown before the order is confirmed.

7. Right of withdrawal and returns

For purchases eligible for the right of withdrawal, the applicable statutory period remains guaranteed. Maison Mercier additionally offers a commercial returns policy of up to 30 days after receipt for products that meet the conditions set out in our Returns and Refunds Policy.

8. Warranties

The statutory warranties applicable to consumers remain fully in force.

9. Intellectual property

The content, text, graphic elements and distinctive signs of the store are protected within the limits provided by applicable law.

10. Contact

For any question:contact@maison-mercier.com.